FAQ

What services do you offer at Posh Paint Nails?
We provide a diverse range of treatments performed by skilled, licensed nail technicians and nail artists. Our offerings include organic and all-natural manicure and pedicure services, gel treatments, nail art and nail extensions. We steer clear from chemical smells and harmful nail services.
What products does Posh Paint Nails use?
We prioritize ethical, high-quality, and, whenever possible, all-natural products. We partner with brands that offer non-toxic and vegan nail lacquers, as well as natural creams, oils, and scrubs. Our chosen nail lacquers are formulated without seven of the most harmful and toxic substances commonly found in nail polishes: toluene, camphor, formaldehyde, dibutyl phthalate (DBP), formaldehyde resin, xylene, and methyl ethyl ketone (MEK). While we select brands designed to reduce exposure to these chemicals, it’s important to understand that no nail polish can be entirely chemical-free. Though our brands minimize specific harmful ingredients, they may still contain other components essential for performance and durability. We encourage reviewing the full ingredient list and consulting a healthcare professional if you have particular health concerns or sensitivities.
What are Posh Paint Nails cleanliness practices?

Cleanliness is our top priority. We implement a comprehensive approach to ensure a safe and hygienic experience for our clients:

Rigorous Tool Cleaning: All stainless-steel tools undergo a strict 3-step cleaning process: Tools are scrubbed with soap and hot water, they are soaked in medical-grade disinfectants that comply with state regulations and lastly, we use a medical-grade autoclave for chemical-free sterilization.

Single-Use Items: We use buffers, and orangewood sticks only once per client. After use, these items are either given to you to take home or disposed of responsibly.

Sanitized Foot Soak Basins: They are sanitized with medical-grade disinfectants between each guest.

Environmental Commitment: We eliminate plastic liners in our basins, helping to reduce landfill waste and making your experience more eco-friendly. Additionally, we use eco-friendly nail files, specially designed for repeat use (ALWAYS sterilized), further reducing single-use plastic waste and supporting a more sustainable beauty routine.

Staff Hygiene Protocols: Our staff follows strict hygiene practices, including regular handwashing and wearing gloves and masks as needed.

What is your cancellation policy?

To keep our schedule running smoothly, we have a strict cancellation policy.

Individual Cancellations/No-Shows: Please call or cancel online 24 hours before your appointment to modify your appointment. Cancellations made within 24 hours of the scheduled appointment may incur 100% of the service charge. No shows and clients who repeatedly cancel within the 24 hours will incur 100% of the service charge and an additional 20% gratuity fee.

Group Cancellations/No-Shows: For groups of three or more, please call or cancel online at least 48 hours in advance if you need to modify your appointment. Cancellations made after this time may incur 100% of the service charge. No shows and groups who cancel within 24 hours will incur 100% of the service charge and an additional 20% gratuity fee.

Late Policy: We value our time and are committed to providing the best experience for all our clients. If you arrive more than 10 minutes late for your appointment, we may need to reschedule to ensure we can accommodate our next appointment. While we will do our best to complete your service, please understand that if time does not permit, you will be charged 100% of the service cost.

Downgrading Services: When you book an appointment, we reserve time specifically for you, which limits our ability to accommodate other clients. If you choose to downgrade your service without 24hr notice, our cancellation policy may apply. To avoid additional charges, please notify us of any changes at least 24 hours in advance.

What is your return policy?

All gift card purchases are final. Please note that we do not offer refunds on any services, if you are not happy with your service please contact us at info@poshpaintnails.com so we may find a solution.

WHAT IF MY NAILS CHIP?

If your polish chips within 48hrs of your service, we’re happy to provide a complimentary fix for the affected nails, using the same color as your original service. Please email us a photo of your chipped nails at info@poshpaintnails.com or visit the salon to show us.
Note: We cannot accommodate chipping complaints after 48hrs of your service.

HOW DO YOU REMOVE GEL POLISH?
We do not use drills for gel polish removal. Instead, we carefully use professional cuticle pushers and buffing tools to gently file off the gel polish after applying foil and cotton remover wraps. This method ensures that your natural nails remain healthy and undamaged throughout the process. We never use drills to remove gel polish because these can damage the natural nail by thinning the nail plate, causing micro-tears, and increasing the risk of infection. We only use drills when removing nail extensions.
CAN YOU TREAT INGROWN TOENAILS?
In Colorado, nail technicians are licensed to perform cosmetic nail services only. Treating medical issues like ingrown toenails requires specialized medical training. Attempting to treat or remove an ingrown toenail without proper medical qualifications could lead to serious complications, and it could also violate state regulations. Therefore, we do not provide treatment for medical conditions such as ingrown toenails. For your safety and well-being, we recommend seeing a podiatrist or healthcare professional.
Does Posh Paint Nails offer discounts and perks?
Sign up to become a member of our Posh Paint Squad and gain access to exclusive pricing on all services and loyalty rewards. For information on our memberships and loyalty programs click here.
Do you host events?

Yes, we do! Visit us here to fill out your form and get started.
Important Details:

Reservations: All events require advance reservations and a credit card on file to secure your appointments. The host is responsible for signing and returning a contract and must communicate any final schedule changes to us at least 72 hours prior to the appointment.

Cancellation Policy: Cancellations within 48 hours will incur a 100% charge for services, and no-shows will be charged in full. Scheduled appointments will be charged regardless of lateness or service downgrades, and changes cannot be made on the day of the event.

Payment: All transactions must be processed with a credit card. Cash tips for our technicians are appreciated.

Food and Beverages: You are welcome to bring your own food and beverages, or we can assist you with catering.

Have more questions?

We’re happy to answer any further questions you may have. Feel free to reach out to us at info@poshpaintnails.com